Case Worker
General
Dublin, DublinFull timeOur client, a leading charity in Ireland, is dedicated to supporting some of the most marginalized individuals, couples, and families experiencing homelessness. They are currently seeking a compassionate and experienced Case Worker to join their Dublin team. Location: Depaul Ireland, 18 Nicholas Street, Christchurch, Dublin 8, D08 VCP7 Job Type: Full-Time | Permanent Salary: €39,090.33 per annum Working Hours: 35 hours per week This role offers a fantastic opportunity to provide vital support to the organisation’s central services in Dublin. Depaul is a values-led organisation delivering essential services across Dublin and Cork, supporting individuals experiencing homelessness. Reporting directly to the Local Management Team, this position presents an exciting opportunity to join a diverse and dedicated team of professionals committed to making a meaningful difference in people’s lives. Responsibilities Ensure the practical needs of service users are met, including provision of food, laundry, and clean bedding, while maintaining a safe, secure, and high-quality environment Assess the needs of service users and refer them to appropriate internal and external support services Provide key working support to assigned residents, including maintaining accurate records, advocating on their behalf, and updating the line manager and team on progress Liaise effectively with external agencies, health boards, and local authorities to support service users’ needs Ensure all quality assurance policies and procedures are consistently adhered to Support medical and nursing staff in meeting the healthcare needs of service users Work collaboratively as part of a team, actively participating in handovers, supervising volunteers, and supporting consistent decision-making Engage in regular supervision with your line manager and participate in annual appraisals, identifying ongoing professional development needs Adhere to all organisational policies and procedures, particularly in relation to Health & Safety, Code of Conduct, and Confidentiality Carry out all duties in a professional manner, maintaining high standards of work in line with the organisation’s values and ethos Undertake additional duties and responsibilities as required, as the role may evolve over time Requirements Minimum of 2 years’ paid experience working in a social care setting, preferably within a residential environment (essential) Relevant Social Studies / Case Management accredited qualification Strong working knowledge of risk assessment processes and systems, including service user risk assessments, lone working, and activity risk assessments Good understanding of harm reduction approaches and low-threshold service delivery Solid understanding of the causes of homelessness and the complex needs of individuals experiencing homelessness, along with knowledge of appropriate supports and interventions Experience in needs assessment, key working, and support planning for individuals with complex needs Knowledge of statutory and voluntary sector services available to people experiencing homelessness Clear understanding of Health & Safety requirements within a residential care setting Strong communication and interpersonal skills, with good computer literacy Proficient in the use of IT systems, including professional email communication Understanding of and commitment to the vision, mission, and values of Depaul, with respect for diverse values and beliefs Benefits Pension Scheme: Access to a company-supported pension plan providing financial security for your future Health Support (HSF): Health plan available to support employee wellbeing Life Assurance: Death-in-service cover of up to 4 times annual salary (subject to eligibility) Comprehensive Benefits Package: Available to all eligible employees in line with organisational policies Employee Wellbeing Support: Access to additional supports and resources via the People & Organisation team Career Stability & Security: Structured benefits aligned with long-term employment and organisational growth Safe Working Environment: Strong focus on Health & Safety policies, training, and employee protection
